RF Aware — Support

Help, FAQs, troubleshooting, permissions, and privacy information for the iOS app.

Version: 1.2 Last updated: Sep 17, 2025 Platform: iOS 16+

Contact Support

If you need help, have a feature request, or found a bug, reach us directly:

📧 Email support@avnev.com

Please include your device model, iOS version, app version, and a brief description or screenshots of the issue.

Quick Start

  1. Open RF Aware and tap Scan.
  2. When prompted, allow Bluetooth access (required for BLE discovery).
  3. (Optional) Allow Location if you want detections mapped.
  4. View nearby detections and tap any entry for details and logging.

Permissions We Request

  • Bluetooth: Required to discover nearby Bluetooth Low Energy (BLE) devices and read public identifiers.
  • Location (Optional): Used to tag detections with approximate location for your personal map. The app functions without location if you prefer.
  • Notifications (Optional): Used to alert you about repeated or monitored devices if you enable alerts.

Note: RF Aware does not join networks, decrypt traffic, or access private content. It only discovers broadcast identifiers permitted by iOS APIs.

Privacy

  • No accounts, sign-ins, ads SDKs, or tracking.
  • Scans run on-device; logs are stored locally on your device.
  • No personal data or scan content is transmitted to our servers.
  • You can delete logs anytime from within the app.

FAQs

Is RF Aware for the general public?

Yes. RF Aware is a consumer utility and is not limited to any company or organization.

What signals can RF Aware detect?

RF Aware discovers nearby Bluetooth Low Energy (BLE) beacons/devices and surfaces public identifiers exposed by iOS APIs. Some network types are restricted by iOS and are not scanned.

Why do I need Bluetooth permission?

Bluetooth permission is required by iOS to perform BLE discovery. Without it, scanning won’t work.

Do I have to enable Location?

No. Location is optional and only used to tag your own detections on a map for personal reference.

Does the app collect or share my data?

No. We don’t collect personal data, create profiles, or share information. Logs remain on your device.

How do I export or delete my logs?

Open Settings → Logs in the app to export as a file or permanently delete your history.

Why can’t I see Wi-Fi details?

iOS limits access to Wi-Fi scanning and identifiers for user privacy and security. RF Aware respects Apple’s guidelines and focuses on BLE discovery via approved APIs.

Do you upload detections to a server?

No. All processing and storage occur locally on your device.

Troubleshooting

  • Bluetooth denied: Enable in Settings → Privacy & Security → Bluetooth.
  • No detections: Ensure Bluetooth is on, move closer to devices, and keep the app foregrounded during scans.
  • Battery saving: Scans pause in the background; keep the app open for continuous discovery.
  • Still stuck? Contact support@avnev.com.

About

App: RF Aware
Developer: AvnEv
Version: 1.2
Last updated: Sep 17, 2025

Distribution & Business Model (for App Review clarity)

RF Aware is a consumer utility available publicly on the App Store. It does not require accounts or invitations, includes no in-app purchases or subscriptions, and is not restricted to any company or organization.